Privacy Policy

‍ Effective Date: August 12, 2026 Website: rootandrisesystems.com

‍ ‍This Privacy Policy explains how Root & Rise, a trading name of Annie & Belle Collective LLC ("we," "us," or "our"), collects, uses, discloses, and safeguards information when you visit our website, subscribe to our email list, inquire about or engage our operations and creative services, or otherwise interact with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

‍ ‍a) Information you provide directly

  • Name, email address, and other contact details when you sign up for our email list, submit an inquiry, book a call, or fill out a contact form.

  • Business information you share with us as part of a client engagement, such as brand, systems, or operations details needed to deliver our services.

  • Billing and payment information when you engage our services, processed securely through our billing and payment providers, Zylvie and Stripe. We do not store full card details on our own servers.

  • Any information you share with us in emails, forms, surveys, discovery calls, or during a client engagement.

b) Information collected automatically

  • Device and usage data such as IP address, browser type, pages visited, and time spent on our site, collected through cookies and similar tracking technologies.

  • Analytics data through tools such as Squarespace Analytics, Google Analytics, and Meta Pixel, which help us understand how visitors use our site and how our marketing performs.

c) Information from third parties

Email engagement data from our email marketing provider (e.g., Email Octopus), such as opens, clicks, and subscription status.

2. How We Use Your Information

‍ We use the information we collect to

  • Deliver the operations and creative services you have requested or engaged us for.

  • Send you emails, including newsletters, service updates, and promotional content (you may unsubscribe at any time).

  • Process payments and send related invoices, confirmations, or receipts.

  • Improve our website, content, and offers based on how visitors engage with them.

  • Run and measure the performance of our advertising, including retargeting campaigns.

  • Respond to inquiries and provide customer support.

  • Comply with legal obligations and enforce our Terms and Conditions.

3. Cookies and Tracking Technologies

‍ Our website uses cookies and similar technologies to recognize repeat visitors, understand site traffic, and personalize marketing. This may include cookies placed by Squarespace, Google Analytics, and Meta (Facebook/Instagram) Pixel. You can control or disable cookies through your browser settings; note that some site features may not function properly if cookies are disabled.

4. How We Share Your Information

‍ We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business, such as our website host (Squarespace), email platform (Email Octopus), and billing and payment providers (Zylvie and Stripe), each of whom is contractually obligated to protect your data.

  • Business partners or contractors who assist in delivering a specific program or service, on a need-to-know basis.

  • Legal or regulatory authorities, if required to comply with the law, protect our rights, or respond to a valid legal request.

  • A successor entity, in the event of a merger, acquisition, or sale of business assets.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Email subscribers may request deletion of their data at any time (see Section 8).

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws (such as the GDPR for individuals in the EU/UK, or the CCPA/CPRA for California residents), including the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Opt out of marketing emails at any time by clicking "unsubscribe" in any email.

  • Object to or restrict certain processing of your data.

  • Request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@rootandrisesystems.com.

8. Children's Privacy

‍ ‍Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

‍10. International Visitors

If you are accessing our website from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction with different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Effective Date" at the top of this policy indicates when it was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

‍12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@rootandrisesystems.com.