Terms and Conditions
Effective Date: August 12, 2026 Website: rootandrisesystems.com
These Terms and Conditions ("Terms") govern your access to and use of the Root & Rise website and our operations and creative services (collectively, the "Services"). Root & Rise is a trading name of Annie & Belle Collective LLC. By accessing our website, submitting an inquiry, or engaging us for services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Who We Are
Root & Rise is an operations and creative agency, operated by Annie & Belle Collective LLC, providing operations and creative support to group coaching business owners, including work such as systems design, workflow and tech setup, content strategy, and creative execution, guided by our R.I.S.E. Blueprint framework. References to "we," "us," or "our" throughout these Terms refer to Root & Rise / Annie & Belle Collective LLC.
2. Eligibility
You must be at least 18 years old to engage or use our Services. By using our Services, you represent that you meet this requirement and that any information you provide to us is accurate and complete.
3. Engagements and Scope of Work
Our services are provided on a project, retainer, or engagement basis, with the specific scope, deliverables, timeline, and fees outlined in a separate proposal, agreement, or statement of work ("Engagement Terms") agreed to before work begins.
These Terms apply in addition to, and alongside, any Engagement Terms. If there is a direct conflict between these Terms and a signed Engagement Terms document, the Engagement Terms will govern for that specific engagement.
We reserve the right to decline, pause, or limit new engagements based on our capacity.
Timelines communicated for deliverables are estimates. While we work to meet agreed deadlines, they may shift due to factors such as delayed client feedback, scope changes, or third-party platform issues.
4. Fees and Payment
Fees for our services are set out in the applicable proposal or Engagement Terms. Payments are processed securely through our billing and payment providers, Zylvie and Stripe. Unless otherwise agreed in writing, invoices are due upon receipt or according to the payment schedule specified in the engagement agreement. We reserve the right to pause work on any engagement with an outstanding, overdue balance.
5. Cancellations and Refunds
Cancellation and refund terms are specific to each engagement and are outlined in the applicable proposal or Engagement Terms. Unless otherwise agreed in writing, fees for work already completed or in progress are non-refundable. Please review the cancellation terms for your specific engagement, or contact us with questions before signing on.
6. Intellectual Property
All content on our website, along with our internal frameworks, processes, templates, and methodologies (including the R.I.S.E. Blueprint), is the property of Root & Rise or its licensors and is protected by copyright and other intellectual property laws.
Unless otherwise agreed in writing as part of an engagement, final client-specific deliverables (such as completed website builds, content, or creative assets made for your business) become your property upon full payment. Our underlying frameworks, internal tools, templates, and proprietary processes used to create those deliverables remain the property of Root & Rise, and you may not resell, license, or teach them as your own.
7. No Guarantee of Results
Our services are operational and creative in nature, intended to strengthen your systems, content, and execution. While we are committed to providing high-quality, strategic work, we do not guarantee specific financial results, business outcomes, or performance. Your results depend on factors including your team, market conditions, and implementation, which are outside our control.
8. Client Responsibilities
You agree to provide timely access, information, feedback, and approvals needed for us to complete the agreed work, to use our Services in good faith, and not to misuse, resell, or misrepresent our deliverables, frameworks, or processes as your own original work product.
9. Limitation of Liability
To the fullest extent permitted by law, Root & Rise and its owners, contractors, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Services, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid to us for the Service giving rise to the claim.
10. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website or Services will be uninterrupted, error-free, or completely secure.
11. Website Use
You agree not to use our website in any way that could damage, disable, or impair it, or interfere with any other party's use of the website. You agree not to attempt to gain unauthorized access to any part of the website, other accounts, or systems connected to it.
12. Third-Party Tools and Links
Our website and Services may rely on or link to third-party platforms (such as Squarespace, Kit/ConvertKit, and payment processors). We are not responsible for the availability, content, or practices of these third-party tools or websites.
13. Termination
We reserve the right to suspend or terminate an engagement or your access to any Service, at our discretion, if you violate these Terms, misuse our content, fail to pay outstanding fees, or engage in conduct that we determine is harmful to us or other clients.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, USA, without regard to conflict of law principles.
15. Dispute Resolution
If a dispute arises out of or relates to these Terms or our Services, both parties agree to first attempt to resolve it informally by contacting the other party directly. If the dispute cannot be resolved informally within a reasonable time, either party may pursue other remedies available under applicable law.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services or for legal or operational reasons. The "Effective Date" at the top of this document indicates when it was last revised. Continued use of our website or Services after changes are posted constitutes your acceptance of the updated Terms.
17. Contact Us
If you have questions about these Terms and Conditions, please contact us at hello@rootandrisesystems.com.